AI chatbots and sales automation
Practical guides to AI sales, customer conversations and automation for small businesses.
Latest articles
Show Me Cheap Ones: Context-Aware Best Picks
When a shopper asks for the cheapest, a gift, or the best deal, aiCHATS reads the intent and ranks your catalog accordingly instead of pushing the same three items.
CRM Enrichment: Fill the Gaps in Your Contact List
A contact list full of bare phone numbers is hard to sell to. aiCHATS enriches your records, filling names, roles, and details so your CRM becomes workable.
Put an AI Agent on WhatsApp Business
A practical walk-through of connecting aiCHATS to WhatsApp Business so an AI agent answers, sells, and books inside the app your customers already use.
Cold List to Warm Lead: the Automated Pipeline
A bought or aging list is cold until someone works it. aiCHATS runs the first touch across channels, sorts the responses, and hands the warm ones forward.
Product Cards in Chat That Convert
A wall of text does not sell. aiCHATS returns each product as a rich card with price, old price and discount, image, rating, and stock, so a chat shopper sees the item the way they would on a product page.
Spin Up a Telegram Store Assistant in Minutes
Telegram is where many Georgian stores already sell. aiCHATS puts an AI assistant on your Telegram in minutes, drawing on the same Brain that powers your other channels.
How Much Should Your Bot Remember? Memory Tiers Explained
aiCHATS holds the last 10, 30, or 50 messages of a conversation depending on your plan. Here is what each tier changes for support, sales, and longer shopping chats.
The Relevance Gate: Why Your Bot Will Not Invent Products
A confident AI that invents a product you do not stock is worse than no bot. aiCHATS puts a relevance gate on every product search, so an off-catalog query returns an honest empty instead of a fabricated item and price.
Captured the Lead? Keep Selling: the No-Dead-End Rule
Most bots capture a phone number and end the chat. aiCHATS keeps helping after capture, answers the next question, and floats a related item, so a captured lead turns into a bigger order.
Chair, Lamp, Table in One Chat: the Conversational Cart
Real baskets hold more than one item. aiCHATS tracks a shopping list through a chat, walks each item, keeps a running total, and hands off to a callback to close, because there is no card payment inside the chat.
Passive or Proactive? Two Ways the Bot Captures Leads
aiCHATS captures phone numbers two ways: passive, only when the customer offers, and proactive, when buying intent is high. Pick the mode per business so you never feel pushy or miss a hot lead.
Same Brain, Different Voice: Per-Channel Tone Control
aiCHATS keeps one shared knowledge base but lets you set tone, emoji, and reply length per channel, so Instagram reads warm and the website widget reads formal from the same bot.