Pricing
Personal plans connect one Instagram account or Facebook Page. Business plans add more channels, knowledge, automation and aiNOW support.
For everyday personal use on one Instagram account or Facebook Page.
Save 50% when you pay 3 months upfront
Your first month is free
First 3 months: 38.40 USD total
Approx.billed in 100 GELFor a small business that needs one account and straightforward replies.
For a business that needs a knowledge base, lead qualification and three accounts.
For complex sales, a large knowledge base and ongoing support.
The complete package with unlimited media processing, Instagram actions, follow-ups and priority support.
For more than 5,000 products, complex catalogues and special integrations.
Personal includes 600 AI replies and one Instagram account or Facebook Page. The regular price is 100 GEL per month. Pay three months upfront to receive a 50% discount and the first month free: 100 GEL total for the first three months. Personal is self-service and does not include a catalogue or business integrations. Final terms are shown again before payment.
Approximate NBG rates, effective Oct 3, 2026. Billing remains in GEL.
One AI control centre
Every connected account uses the same approved business information, replies and rules.
Included in every plan
Price and capacity change. The core controls are available in every plan.
Exact comparison
Compare only the details that materially affect your choice.
| Feature | Personal | Starter | Business | Premium | Enterprise | Custom |
|---|---|---|---|---|---|---|
| Price | 38.40 USD19.20 USD/moApprox.billed in 50 GEL | 84.49 USD/moApprox.billed in 220 GEL | 172.82 USD/moApprox.billed in 450 GEL | 345.64 USD/moApprox.billed in 900 GEL | 960.10 USD/moApprox.billed in 2,500 GEL | By quote |
| Service level | Personal AI | Nemo Lite | Nemo Smart | Nemo Pro | Nemo Ultra | Nemo Custom |
| AI replies / month | 600 | 3 000 | 8 000 | 25 000 | 75 000 | By agreement |
| Connected accounts | 1 Instagram account or Facebook Page | 1 | 3 | 5 | 10 | By agreement |
| Products and services | Not included | 20-100 products | 100-500 products | 500-2,000 products | 2,000-5,000 products | 5,000+ products |
| Knowledge updates / month | Not included | Not included | 1 000 | 4 000 | 10 000 | By agreement |
| Photo and text recognition (OCR) | 0 | 100 | 250 | 1 500 | Unlimited | By agreement |
| Voice messages / month | 0 | 100 | 250 | 1 500 | Unlimited | By agreement |
| Instagram comments and Story replies | 0 | 100 | 250 | 1 500 | Unlimited | By agreement |
| Customer follow-ups | 0 | 100 | 250 | 1 500 | Unlimited | By agreement |
| aiNOW support | Self-service | Initial setup | Initial setup | Ongoing support | Priority support | Tailored support |
| New feature request | Not included | Not included | Not included | Not included | Included | Included |
Personal plan details
Starter plan details
Business plan details
Premium plan details
Enterprise plan details
Custom plan details
How to choose
The right plan depends on workload, complexity and knowledge volume together.
Personal plans allow exactly one Instagram account or one Facebook Page. Business plans support Instagram, Messenger, WhatsApp, Telegram and website chat; each specific account counts separately.
They are aiCHATS service levels describing work complexity, knowledge capacity and support. Custom is for more than 5,000 products or a non-standard workflow.
Starter begins at 20 products, Business at 100, Premium at 500 and Enterprise at 2,000 with capacity up to 5,000. Larger catalogues use a Custom plan. Colours, sizes and other variants of one base product do not count separately.
Starter and Business include help with initial configuration and launch. From Premium, you can request agreed ongoing changes to replies, rules, offers and operating workflows.
Enterprise customers can request a new feature. aiNOW assesses the goal, scope and timeline. Development starts only after a separate agreement.